Change order recovery

Stop doing work
you never
get paid for

ExtraWork captures additional work from the field, creates approval-ready change orders and makes sure every completed extra reaches an invoice.

Where the money goes

Every contractor has
the same leak

It is never one big failure. It is six small, reasonable steps, and by the end the work is built, the money is gone, and nobody did anything wrong.

  1. 01

    The customer asks for it, standing on site

  2. 02

    The crew does the work that afternoon

  3. 03

    Photos land in somebody's text thread

  4. 04

    The office never hears it happened

  5. 05

    The change order goes in late, and gets rejected

  6. 06

    Nobody invoices it

Tens or hundreds of thousands of dollars a year, in work your crews already completed. Not disputed. Not written off. Just never asked for.

01 — In the field

Capture extras
from the field

Workers document extra work using photos, voice notes and customer signatures — standing in front of the work, while the customer is still there to agree it happened.

Thirty seconds on a phone, in gloves, in the rain. If it takes longer than that, it will not get done, and you already know it.

New extra

Grid line C — extra footing depth

Capturing
3 photos
0:34

“Owner rep asked us to go another two feet on the footing — hit soft clay. Nothing on the drawings. Crew of four, most of the morning.”

Signed on site by D. Whitfield
09:42

Change order draft

CO-014

Awaiting approval
Project
Halstead Distribution Centre
Requested by
D. Whitfield, owner rep
Date of work
Mar 14
Captured by
R. Aliyev, foreman

Soft clay encountered at grid line C. Owner’s representative directed the crew to excavate an additional two feet and pour to competent bearing. Work is outside the contract scope and was performed on verbal direction.

DescriptionQtyRateAmount
Additional excavation — 2 ft depth18 CY$42$756
Labour — crew of 414 hr$96$1,344
Concrete — additional pour6 CY$185$1,110
Equipment — excavator4 hr$140$560
Subtotal$3,770
Markup 15%$566
Total$4,336

02 — In the office

Create change
orders automatically

Turn unstructured field information into a complete, professional change-order draft — scope, quantities, labour, equipment and the reason the work was needed.

Your project manager prices it and sends it. Nobody retypes a voice note into a template at nine at night.

03 — On the books

Track every dollar
to payment

See what’s awaiting approval, ready to invoice, or at risk of being forgotten — by project, by branch, by crew.

  • Awaiting approvalSent to the customer. The clock is running.
  • InvoicedApproved, invoiced, and in your revenue.
  • At riskSitting long enough that you are about to eat it.

Recovered this quarter

$18,695

At risk

$28,900

  • CO-014

    Halstead DC

    Awaiting approval$4,335
  • CO-013

    Rowan Street

    Invoiced$12,480
  • CO-011

    Pier 9 Fitout

    At risk$28,900
  • CO-010

    Halstead DC

    Invoiced$6,215
  • CO-008

    Marchmont Hall

    Awaiting approval$19,750

How it works

Six steps, from
the dirt to the bank

An extra starts as something somebody said out loud. This is every hand it passes through before it becomes money you actually collected.

  1. 01

    A worker captures it on the spot

    Photos and a voice note, taken while standing in front of the work. Thirty seconds, before it becomes a memory nobody can price.

  2. 02

    A change-order draft writes itself

    The photos and the voice note become a complete, professional change-order draft — scope, materials, labour, and the reason it was needed.

  3. 03

    The project manager prices it

    The PM reviews the draft, corrects the costs, adds markup and sends it. No retyping, no chasing the crew for what happened.

  4. 04

    The customer approves and signs

    The customer sees the photographs of the work they asked for, next to the cost. Approval and signature happen while the work is still fresh.

  5. 05

    Accounting sees what to invoice

    Every approved extra lands in front of the people who bill, with the documentation attached. Nothing waits for someone to remember.

  6. 06

    Management tracks what came back

    Recovered revenue, by project, by branch, by crew — and what is still sitting unapproved with the clock running.

Before you talk to us

Find out what the
leak is costing you

Three sliders, your own assumptions, and a number. We don’t hide it behind a form, and we don’t make up the rates — you set those yourself.

From the field

The people who
stopped eating extras

Foremen, project managers, controllers and owners — the whole chain an extra has to survive.

We recovered a $34,000 extra in our first month that everyone had already written off. The foreman had photos of it on his phone the whole time.

Dale Prescott

VP Operations, Prescott Mechanical

Our PMs used to spend Friday nights rebuilding change orders from text threads. That is just gone now. They price the draft and send it.

Marisol Vega

Director of Project Management, Vega Construction Group

The owner's rep stopped arguing the moment we showed him a photo of the work with his own signature on it, taken the day it happened.

Tom Brennan

Senior Project Manager, Brennan & Sons

I could never tell my board how much we were leaking. Now it is a number on a dashboard, by branch, and I can do something about it.

Priya Raghunathan

Chief Financial Officer, Kestrel Building Services

Thirty seconds on a phone in the rain. That was the bar. If it had taken any longer my guys would not have used it.

Rick Aliyev

General Foreman, Northline Concrete

We were submitting extras forty days late and getting rejected on timeliness. We are down to four days, and the rejections stopped.

Anthony Cardoza

Operations Manager, Cardoza Electric

Accounting used to find out about an extra when the customer disputed the invoice. Now it lands with the photos and the signature already attached.

Janelle Ford

Controller, Halstead Industrial

Our estimators started reading the change orders. They found the same missed scope on three bids in a row and fixed it on the fourth.

Stephen Muturi

Chief Estimator, Ridgeway Contractors

The difference is that the customer sees the work and the price on the same screen, on the same day. Nobody's memory has to be right.

Karen Lindqvist

Project Executive, Lindqvist Interiors

I run five branches. Two of them were leaking twice what the others were. I would never have known that without seeing it side by side.

Gerald Okonkwo

President, Meridian Facility Group

We put it on one job as a test. It paid for the year on that job. The rollout argument was over after about six weeks.

Bill Hazlett

VP Construction, Hazlett Site Works

The voice note is the part nobody expected. My guys will not type. They will absolutely talk for twenty seconds about what happened.

Consuelo Ramirez

Superintendent, Vanguard Drywall

It integrated with our accounting system in an afternoon. I had budgeted two weeks and a fight.

Dev Chatterjee

IT Director, Copperline Construction

Our extras were running about seven percent of contract value and we were collecting maybe two thirds of it. That gap was the whole margin.

Laura Whitfield

Chief Operating Officer, Whitfield Commercial

What sold me was watching a superintendent who hates software use it on the first try without calling anyone.

Mike Sarnoff

Director of Field Operations, Arrowhead Builders

The at-risk list is uncomfortable in the best way. It is a list of money I am about to lose, and it is sorted by how long I have to fix it.

Renée Boudreau

Regional Manager, Saint-Clair Mechanical

We stopped eating extras to keep the relationship. Turns out the relationship was fine — we just never asked properly.

Owen Delacroix

Owner, Delacroix Roofing

Two hundred field staff and I was relying on people remembering. That is not a process, that is a hope.

Sandra Kaminski

VP Finance, Ironvale Group

Legal likes it more than I do. Every extra now has a timestamp, a photograph and a signature from the person who asked for it.

Terrence Boyle

General Counsel, Boyle Infrastructure

I stopped hearing 'I think we did something extra on that job.' Now it is a line item with a number next to it.

Ingrid Haugen

Project Controls Manager, Fjordline Civil

Your job costs stay yours

Encrypted in transit and at rest, SSO and directory sync on enterprise plans, and a straight answer about what we do and don’t hold.

Read our security posture

The work is already
done. Go get paid
for it.

We’ll walk your team through how an extra travels from a foreman’s phone to an invoice — using one of your own jobs as the example.